Hively LLC (“Hively”, “we”) runs hivelywebsites.com. We respect your privacy. This page explains what we collect, why, and the choices you have.
What we collect
- Intake form: when you request a website at hivelywebsites.com/start, we collect your name, business name, email, phone, business type, service area, domain details, plan choice, the content you describe or paste, and any links you share.
- File uploads: photos or logos you upload through the form are stored on our website server and used only to build your website.
- Emails: anything you send to support@hivelymedia.com, including attachments.
- Website usage data: when you visit our site, analytics tools record information such as the pages you view, the website or link that sent you here, your general location (city or region), your device and browser type, and actions such as clicking a “Start My Website” button or submitting our form.
- Security logs: our website’s security tools record IP addresses and request details to block spam and attacks.
How we use it
We use your information to build and run your website, contact you about it, provide support, keep our site secure, and understand which pages and campaigns bring visitors to us so we can improve them. We will never sell your information.
Analytics, Google Tag Manager and cookies
We use Google Analytics to measure how visitors use our site, and Google Tag Manager to manage those measurement tags. Google Analytics sets cookies (small text files in your browser, such as _ga) to tell visits apart and count returning visitors. The data is processed by Google under Google’s Privacy Policy. Links in our emails and messages may include tracking tags (UTM parameters) so we can see which campaign a visit came from.
If we advertise on Facebook or Instagram, we use the Meta Pixel to measure our ads and show them to people who have visited our site. Meta processes that data under its own privacy policy.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Blocking cookies won’t stop our site from working.
Payments
Subscriptions are paid through PayPal. Your payment details are entered on PayPal and processed by PayPal under its own privacy policy; we do not see or store your card or bank details. We receive basic subscription and payment information (such as your name, email and payment status) from PayPal.
Who we share it with
We share information only with the service providers that help us run our business, such as our website host, email provider, Google (analytics and file sharing through Google Drive) and PayPal, and only as needed to provide our service, or when required by law.
How long we keep it
We keep your information for as long as you’re a customer or for as long as we need it for the purposes above, then delete it unless we’re required to keep it by law.
Your choices and rights
You can ask us to access, correct or delete your information at any time by emailing support@hivelymedia.com. Depending on where you live, for example in California or another US state with a consumer privacy law, or in the EU, you may have additional rights, and we’ll honor requests as those laws require. You can unsubscribe from any marketing email using the link or instructions in that email.
Children
Our service is for businesses. We don’t knowingly collect information from children under 13.
Changes and contact
We may update this policy from time to time and will change the date below when we do. Questions? Email support@hivelymedia.com.
Last updated: October 27, 2026